Vanishing Hope
The app and the go motion website just do not align. The website is at least complete in events, commitments, results, etc. The app often shows "event id does not exist" despite still working on the website. My swimmer no longer shows committed but is (we are literally at the meet). Results do not show up on the app, except maybe days later while the website is up to date. Very frustrating.
SportsEngine
January 22, 2024
Sorry to hear you are having issues with the app. You can reach customer support from the mobile app login screen by clicking the help button, scrolling down, and selecting "report a problem here". We are happy to help get the app working for you. Thank you!
Matt Phillips
It's ok. Unfortunately there's no way to download events and practices to your phone/Google calendar, so you have to do everything manually. Also, not all events/practices end up on the combined calendar for some reason. Might be a problem with the team manager, but that sort of thing should extremely clear and dummy-proof. Kinda clunky, and could use a redesign.
1 person found this review helpful
A Google user
3rd time reinstalling. The app stopped showing half the options, most important ones. Bothered everyone with it, thought something was wrong with the account. Reinstalling fixed the problem. Now the app tells me I'm using the wrong email address, doesn't recognize the manual log in, the finger print or facial recognition. Only had the app for less than a month. Caused more issues than it's worth :(
5 people found this review helpful